The contribution that local NHS staff make to patient care was celebrated at Bolton NHS Foundation Trust. There were over 280 nominations for staff awards, which were judged on the positive impact they had on our patients and staff, commitment to the Trust’s values and evidence of an individual or team going above and beyond what might ordinarily be expected.
David Wakefield, Trust Chairman, said: “The Trust has made massive inroads in terms of improving quality of care for patients. I’m very proud of all our staff for their hard work and their achievements.”
Volunteer of the Year – Mark Booth
Mark is a stroke survivor who volunteers for the Stroke Association with the Inpatient Stroke Team. He offers his free time to the inpatient stroke service on a weekly basis talking to patients and giving them hope and understanding.
Quality Improvement – Sharran Grey, Senior Clinical Scientist
Sharran’s contribution to research and development is reflected in five publications since 2010 geared to promoting best blood transfusion practice, patient safety, and more effective use of blood and blood products.
She has determined when blood can safely be transfused at faster rates than convention has decreed. For patients transfused from home it means they can get back to their own lives more quickly. For the community IV treatment nurses it means they can now see more patients a day.
Unsung Hero – Lucy Tinniswood, Medical Photographer
Lucy has worked at the Trust for 20 years now and is a valued member of the Medical Illustration team. She is professional to the maximum, creative, supportive and loyal.
Not only is she committed to the job but she shows great professionalism and compassion when working with patients whether it is an elderly patient, a bereaved family or a social worker with a vulnerable child. Lucy provides our eye unit with specialist knowledge of cameras and equipment to provide better facilities to screen and diagnose patients who are rapidly losing their sight.
Student of the Year – Lisa White, Student Nurse
Lisa was nominated for her placement in thoracic medicine where she was described as showing dedication, enthusiasm and commitment from the outset. Lisa performed at a level above and beyond her student role and voluntarily became involved in the setting up of a new system of working with home oxygen patients. Lisa has some challenges of her own in that she is deaf and needs to wear hearing aids. It seems she has never let this affect her; she did not shy away from any communication issues and dealt with every situation she could effectively.
Non Clinical Employee of the Year – Samantha Bulpitt, Practice Educator
Sam has worked tirelessly over the past 12 months to implement the “Care Certificate” to support and develop newly appointed support staff within health and social care.
Sam continues to work closely with wards and department areas, communicating expectations of the programme and offering support and direction as required.
Clinical Employee of the Year – Anita Owen Parr, Assistant Practitioner, Children’s Complex Needs Team
Anita has developed a unique role providing a link between the healthcare support workers and trained nursing staff. She works both as a teacher and mentor whose experience and support is valued by healthcare support workers and as a hands on carer, delivering high quality nursing care and emotional support to families.
Non Clinical Team of the Year – Mortuary
The mortuary team were nominated for the outstanding care and compassion they show to patients and bereaved relatives. The team offer mementos for relatives providing either a lock of hair or a fingerprint within a key ring if so desired. The nomination was supported with comments from families commending the work of the team at a difficult time.
“Words cannot convey how truly grateful we are for all that you have done for us in the days and weeks following our mum’s passing. You helped so much in making such a difficult time much more bearable and we are so thankful that you did everything possible to ease our pain and to help us give mum a truly special send off. ‘Thank you’ just doesn’t seem to be enough.”
Clinical Team of the Year – ICU
The Intensive Care Unit team were nominated for their work on patient diaries and ICU follow up and for their work to facilitate three discharges from ICU for end of life care.
A patient on a general ward who was deemed to be at the end of life would normally be offered the opportunity to go home to be cared for by their family or to the local hospice. Until recently the equivalent was not thought to be possible for patients on ICU, because of the technical and staffing requirements of providing high level critical care. However ICU have been able to arrange some discharges from ICU for end of life care.
Newcomer of the Year – Charlotte Mitchell, Project Co-ordinator, CAMHS (Child and Adolescent Mental Health Service)
Since Charlotte took over the role just over 12 months ago she has been pivotal in moving the CAMHS participation agenda forward, co-ordinating the creation of both the CAMHS young person’s participation group and the CAMHS parents’ and carers’ group.
Achievements include : the Bolton CAMHS website being rated by Young Minds as one of the best looking CAMHS websites in 2015; supporting young people creating film / video material for training to schools and supporting young people to identify the ‘Perfect CAMHS worker’ qualities which are now included in the induction materials for new staff.
Leadership – Sara Booth, Supervisor, Family Nurse Partnership (FNP)
Sara has a positive demeanour and is always approachable with any concerns, she puts the clients at the heart of everything that she does and is a credit to the organisation, and a shining example of how a clinical leader should be.
Sara is well respected nationally for her dedication and ideas, the Bolton team have been asked to speak at the next annual FNP conference, and a lot of the credit for this should be taken by Sara, as the foundation of the team.
Extra Mile Awards
Robert Stell, Principal Service Lead, Diabetes Medicine & Endocrinology
Robert’s team feels that good management begins with patient safety being a priority and that Robert is a perfect example of this. For instance when there was some heavy snow earlier in the year, he could be found clearing and gritting car parks and paths at the Diabetes Centre where he works, in order to ensure that patients were safe when attending for their appointments.
Patient Care Team, Laboratory Medicine
Some wonderful feedback from patients and their families led to this team being given an award. One example was from the relative of a patient who for medical reasons had to wait for a repeat test to be done. The staff gave her some lovely refreshments and turned the wait into a positive experience.
Chairman and Chief Executive’s Award – Jo Bolger, Programme Manager
Jo is an outstanding manager who exemplifies all the values of the NHS. Despite the challenges of her role she demonstrates inspiring leadership, tenacity, and a caring, supporting attitude to the very many managers and clinicians that she works with on a day to day basis. Although Jo’s role is non-clinical, she has the patient and quality at the centre of all she does.