NHS Staff Survey 2020

Results of the NHS Staff Survey published today (February 18th) show Bolton NHS Foundation Trust has come out with the equal highest score for staff engagement in Greater Manchester for any acute / community provider.

It is the second year running that Bolton has been at the top for acute trusts in Greater Manchester. This year being tied top with Wigan, Wrightington and Leigh.

The Trust was best or equal best in six out of 11 categories including health and wellbeing, immediate managers, morale, safety culture, team working and staff engagement.

Staff are feeling more positive about team working, immediate managers, staff engagement and work being done to reduce violence in the workplace. Staff have also highlighted through the survey that there needs to be improvement in the quality of appraisals and create a more inclusive culture. Work is already underway to address these issues, including  launching a new embracing difference training programme and BAME development programme, alongside the imminent introduction of a disability staff forum, LGBT staff forum and new one to one and appraisal conversation tools.

James Mawrey, Director of Workforce and OD, said: “Given that we are already one of the highest performing trusts in the area then I’m very pleased that we’ve maintained our overall staff engagement level. We’re always working hard to improve staff experience so it’s particularly pleasing to have performed well in this survey which took place at period when the Trust was under a great deal of pressure.”

The Trust has worked in partnership with staff side colleagues.

Victoria Fletcher-Simm, Chair of Staff Side, said: “It’s clear that there is a greater focus on listening to and understanding our members to help make the Trust a great place to work. We need all our members to share their honest views through the national survey and the regular Trust Go Engage surveys and we will continue to support the Trust to ensure that feedback is acted upon. I’m confident that working together we can build a better future for everyone”.

Further information about the NHS national staff survey can be found at www.nhsstaffsurveys.com

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