To protect you, your loved ones and everyone working hard here at the Trust during the outbreak of Covid-19 we have had to suspend visits to patients until further notice.
We are however, allowing one named visitor who is either an immediate family member or carer to visit in the following exceptional circumstances:
- The patient you wish to visit is receiving end of life care
- You are the birthing partner accompanying a woman in labour
- You are a parent or appropriate adult visiting your child.
If you are named visitor you will be issued with a special visitor pass. You may be asked to show this during your visit. It may also be necessary for you to wear Personal Protective Equipment (PPE) on some of our Wards. We will advise you if this is required.
Children, who are not patients, are not permitted to visit any of our Wards at this time.
It is really important that we keep people socially distant in our A&E department. This has historically been one of our busiest areas. For this reasons we will only be allowing patients into the waiting area. Friends and relatives will be asked to wait in their cars or to go home. We know this may be difficult but it really is important to help stop the spread of COVID-19.
Maternity and Children’s Wards
Keeping mums, mums to be, their babies and wider families healthy is really important. This is why we have put in place the following visitor restrictions:
- Only one named birthing partner will be allowed to visit the Delivery Unit and Birth Centre
- No visitors are permitted to the Maternity Ward, Maternity Triage or Antenatal Unit.
- Visitors to Children’s Wards or the Neonatal Units are restricted to one named visitor per patient.
To help keep people safe we have also changed the way that you access the Maternity Unit. Please note the following:
- The main maternity entrance will be open 6am-6pm with security presence.
- Outside of these hours the doors will be locked and access will be gained through the intercom.
- The entrances to the ante-natal scan and antenatal day unit have been closed and secured.
Communicating in different ways
We understand that not being able to see your loved ones can be upsetting. This is why we are doing all we can to enable you to keep in touch safely. The following are some of the ways you can do this:
- If they have a mobile or tablet device then feel free to call or video for a chat.
- We also have a number of tablet devices that we are making available for those patients that don’t have access to their own.
- You can contact the Ward directly. However, please be patient with us at this extremely busy time. Our number one priority is treating patients so we might need to get back to you.
Letters to your loved ones
We know that it can be particularly difficult if your loved one is in a critical condition or reaching the end of their life. To help you keep in touch during these difficult times we have also set up a dedicated email address that you can use to send your loved one a letter.
All you need to do is email what you want to say. Remember to include their full name and date of birth. We will then print it out, pop it in an envelope and deliver it. We can also read the contents out if this is more appropriate and you would like us to do so.
The dedicated email address is LetterToYourLovedOne@boltonft.nhs.uk
We have also launched the 2 hearts initiative on our Wards. This involves two matching cards in the shape of a heart. One for the patient and one that can be sent to a loved one.
We are still here for you…
This is a message to help children, young people and families living in Bolton, on behalf of a range of services.
Please click here to view the poster and other useful information.
We want to reassure you that we are doing all we can to give your loved ones the best possible care. We want to thank you for staying away. We know that this can be a hard thing to do but by doing it you really are helping to save lives.