Visiting Information

How can relatives and friends find out about me if I am a patient in hospital?

Having family members or friends in hospital can be worrying so enquiries about patients can be made 24 hours a day by ringing 01204 390812. Staff on this main reception line can tell you which ward a patient is on and put you through to the ward.

If several people need to know about a patient, it can be helpful to the hospital if just one person rings for the information, but staff are always there to help patients and visitors with any worries.

Use of Social Media

It is important that the privacy, dignity and confidentiality of all our patients and staff is respected and we therefore ask that patients and visitors do not take photos or comment on social media about other patients, visitors or staff.

 

Visiting Times

On most wards open visiting is from 2pm – 5pm and 6pm – 8pm, however in some areas these times do vary so please check below for a list of exceptions. Visiting outside these times can be arranged at the discretion of the ward manager, provided this does not affect the care to other patients. Having visitors tends to cheer up patients, but patients and their wellbeing are the staff’s first concern so sometimes they may restrict visitors to let patients have a rest.

In ward areas there should be no more than two visitors for each patient at any given time.

Please avoid visiting at mealtimes unless you are involved in assisting in a patient’s care; wards try to minimise activity during mealtimes, which are normally 5pm – 6pm.

It is very important that your visitors do not visit if they are suffering with a heavy cold, flu or any form of tummy upset, diarrhoea or vomiting.

 

Ward A4

Visiting is 2p.m.-8p.m. with protected meal times at 4.45p.m.-5:45p.m.

 

Clinical Decisions Unit (CDU)

Visiting times are 2p.m. to 8p.m. however at busy times on the unit and outside of these hours visiting will be at the discretion of the ward manager.

 

Coronary Care Unit (CCU)

Visiting times are 3p.m. to 4p.m. and 6:30p.m. to 8p.m.

 

Ward D1

Visiting times are 1p.m. to 7p.m.

 

Ward D2

Visiting times are 1:30pm to 7:30p.m.

 

Ward D4

Visiting times are 2p.m. to 5p.m. and 6:30p.m.-8p.m.

 

Ward E3

Visiting times are 2p.m. to 7p.m.

 

Ward E4

Visiting times are 2p.m.-7p.m.

 

Ward F3

Visiting times are 2p.m. to 4:30p.m. and 5:30p.m.-7p.m.

Ward F4

Visiting times are 2p.m. to 5p.m. and 6p.m.-7p.m.

 

Ward F5

Visiting times are 2p.m.-4p.m. and 6p.m.-7p.m.

 

Ward F6

Visiting times are 2p.m.-3.30p.m. and 6.30p.m-8p.m.

 

Ward G3

Visiting times are 2p.m.-7p.m.

 

Ward G4

Visiting times are 2p.m.-7p.m.

 

Ward G5

Visiting times are 2p.m.-7p.m. with protected meal time 5.15p.m.-6p.m.

 

Ward H3

Visiting times are 2p.m.-4p.m. and 6p.m.-7p.m.

 

Children’s Ward E5

There is open visiting for parents/next of kin. Other visiting is 2p.m. to 4p.m. and 6p.m. to 7p.m. Please try to keep to no more than three visitors per bed.

All visiting children must be supervised at all times.

Visiting for children who are in isolation or in the high dependency unit may be further restricted, due to the risk of infection or because they need rest.

 

Antenatal Ward M2

Just one named visitor is allowed from 9a.m. to 9p.m. Normal visiting times are 2p.m. to 8p.m. when there can be three visitors to a patient.

 

Postnatal Wards M4 and M5

Just one named visitor is allowed from 9a.m. to 9p.m. and also the patient’s own children. Normal visiting times are 2p.m. to 3:30p.m. and 6:30p.m. to 8p.m. when there can be three visitors to a patient (including the father). Visitors will be asked to leave the ward during meal times.

 

Central Delivery Suite

Visiting is allowed 24 hours a day with a maximum of two visitors per patient at a time.

 

High Care Suite

Just one named visitor is allowed from 9a.m.-9p.m. All other visitors can visit between 2p.m.-3p.m. and 6.30p.m.-8p.m. with a maximum of 2 per bed.

 

Birth Suite

Visiting is allowed 24 hours a day.

 

Early Pregnancy Unit Ward M6

Visiting is allowed between 7:30a.m. and 8p.m. with a maximum of two visitors per patient at a time.

 

Neonatal Unit

In the Neonatal Unit our visiting is flexible and parents, particularly mothers who are often inpatients themselves, can visit at any time. Brothers and sisters of the babies in our care can visit regardless of their age however other children under 16 years old are not permitted to visit for infection control reasons.

We also insist that one parent accompanies all visitors. This is for reasons of security and confidentiality. We only allow two visitors for each cot space, purely for practical and safety reasons. We do have a visitors’ waiting room where other visitors can wait and visit the baby in turn.

 

Visitors’ Charter [613kb] PDF

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