REF: 2016-396
Subject: Phone & TV charges
Request:
- What was the total revenue incoming from patient phone charges in the last financial year? This should include all income from phone calls made and received by patients using hospital phones, i.e. whether it is the patient paying, or an outside caller who is paying.
- What was the total profit (i.e. surplus income) made from patient phone charges in the last financial year? As above, this should include all income from phone calls made and received by patients using hospital phones, i.e. whether it is the patient paying, or an outside caller who is paying
- What was the total revenue incoming from patient TV charges in the last financial year (if any)?
- What was the total profit (i.e. surplus income) made from patient TV charges in the last financial year (if any)?
NB: In all questions, it would be preferable to have the figures for the most recent financial year, 2015/16. However, if this is not possible – for whatever reason – please provide the most recent financial or calendar year for which the data is available.
Response:
| The patient bedside service is provided by Hospedia. The Trust receives no income for the provision of Patient TV or Telephone Services. |