Reference 2016-547

REF:            2016-547

Subject:        FOI software

 

Request:

  1. What software do you use for FOI requests?
  2. What are the modules it provides e.g. run reports etc.
  3. Who is the contractor (company name)?
  4. How long have you been using the software?
  5. What is the annual cost?
  6. How many FOI requests did you process (2015/16)?
  7. How many staff processes your organisational FOIs?
  8. Please provide the information governance service structure

 

 

Response:

1. What software do you use for FOI requests? – Nothing specific – in house excel spreadsheets
2.    What are the modules it provides e.g. run reports etc. N/A
3.    Who is the contractor (company name)? N/A
4.    How long have you been using the software? Since 2005
5.    What is the annual cost? None – in house
6.    How many FOI requests did you process (2015/16)? 592 in calendar year 2015. Currently 545 from 1st Jan 2016.
7.    How many staff processes your organisational FOIs? 1
8.    Please provide the information governance service structure

 

 

1 information governance officer who reports to Information Governance Manager (2 in total). All FOIs go through IG.