Reference 2018-117

REF:            2018-117

Subject:        Managed Services

    

 

Request:

This is a request under the Freedom of Information Act.
I request for the following information regarding Managed Services to be provided to us:

  1. Do you currently have Managed Service agreement in place, either in Cardiology, Radiology, Ultrasound or for Patient Monitoring?
  2. If any such agreements are in place, who is your existing provider?
    3. What is the scope of the agreement by department and by services offered?
    4. When was the contract start date? When is the contract end date?
    5. Have there been any measurable financial or operational benefits from the agreement and what are they?

By Managed Service we understand any contract with a private provider which:
– Spans multiple years
– Includes provision of technology and services
– Includes Service Level Agreements and KPIs
– Has an element of risk transfer for pricing and service delivery
– There is an element of performance risk transfer to the contracting party

 

 

Response:

1. Do you currently have Managed Service agreement in place, either in Cardiology, Radiology, Ultrasound or for Patient Monitoring? Radiology Only
2. If any such agreements are in place, who is your existing provider? Siemens
3. What is the scope of the agreement by department and by services offered? Fully managed Radiology service.
4. When was the contract start date? When is the contract end date? 1st July 2010 to 30th June 2025.
5. Have there been any measurable financial or operational benefits from the agreement and what are they? Resulted in increased uptime of the kit although this is difficult to measure. It has improved imaging and often led to us being able to undertake more complex imaging which our previous equipment could not do.

 

Visitor restrictions

To protect you and our staff during the current outbreak of Covid-19 we’ve put in place significant restrictions on hospital visitors.

Full details of these can be found on our website.

We would like to thank you for your understanding and helping us stop the spread of Covid-19.

Read More

Stay Home. Protect the NHS. Save Lives.

Close