Reference 2018-286

REF:            2018-286

Subject:        Patient Records

 

 

Request:

1.)    Does your organisation use handwritten notes for patients?

2.)    How is the data stored on your system e.g. excel spreadsheets, word?

3.)    How many times have patient records been recorded as lost or stolen in the last financial year?

 

 

Response:

1.)  Does your organisation use handwritten notes for patients? Yes
2.)  How is the data stored on your system e.g. excel spreadsheets, word? LE 2.2 Patient Management System
3.)  How many times have patient records been recorded as lost or stolen in the last financial year? We have not had any lost/stolen notes – we have had notes that have been missing at the time of appointment which are incident reported but these are located and sent to medical secretaries to file any correspondence.

 

In the last financial year we had 430,830 sets of notes requested and did not provide 2163 in time, however as stated these were not lost or stolen just not provided in time of appointment.