Reference 2018-383

REF:           2018-383

Subject:       Letters turnaround



1) What is your turnaround time for patient letters? Within this, what is the length of time it takes for the letter to be typed and also the length of time before the letter is sent out?

2) What is the production cost to the Trust of these letters annually?

3) What departments/specialties of the Trust are not achieving their turnaround time targets? Can you please provide the number of managers running each department/specialty?




We asked for clarification and never received a reply therefore the request has been closed.