Subject: Telephone Maintenance (Telephone Systems)
- Contract Type: Maintenance, Managed, and Shared (If so please state orgs)
- Existing Supplier: If there is more than one supplier please split each contract up individually.
- Annual Average Spend: The annual average spend for this contract and please provide the average spend over the past 3 years for each provider
- Hardware Brand: The primary hardware brand of the organisation’s telephone system.
- Number of telephone users:
- Contract Duration: please include any extension periods.
- Contract Expiry Date: Please provide me with the day/month/year.
- Contract Review Date: Please provide me with the day/month/year.
- Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g. Contact Centre, Communication Manager.
- Telephone System Type: PBX, VOIP, Lync etc.
- Contract Description: Please provide me with a brief description of the overall service provided under this contract
- Go to Market: How where these services procured, please provide me with either the tender notice or the framework reference number. Please specify if procured through other routes.
- Contact Detail: Of the person from with the organisation responsible for each contract full Contact details including full name, job title, direct contact number and direct email address.
|Please find information attached.|