Reference 2018-749

REF:           2018-749

Subject:       Visitor books and queue management systems

 

Request:

Do you utilise a physical visitor book to sign people (Visitors/Contractors) in and out of any of the buildings you utilise?

Which role is responsible for the process?

What information do you capture about the person signing in?

Do you have any Queue Management systems deployed within the hospital that the patient has to take a physical ticket?

If the answer is Yes to the above question, can you outline the departments/locations?

 

 

Response:

Do you utilise a physical visitor book to sign people (Visitors/Contractors) in and out of any of the buildings you utilise? Yes, we do utilise a physical visitor book at Shawcross House.
Which role is responsible for the process? The Receptionist at Shawcross House.
What information do you capture about the person signing in? The person’s name, Company name, valid on/until, work area, vehicle registration, mobile number, permit number, key number, pass number, time in, signature and time out.
Do you have any Queue Management systems deployed within the hospital that the patient has to take a physical ticket? None.