Reference 2019-205

REF:            2019-205

Subject:        Violence and abuse against NHS staff

 

Request:

This is a follow-up to the data previously released to and published by Unison and the Health Service Journal for the year 2016-2017, so please release the data I am requesting with the same parameters used in this previous data for the year 2017-2018.

The questions below are in order of importance, if answering these questions is likely to exceed the cost and time limit for responding to an FOI please answer them in order until these limits have been met. I would like to request the following:

  1. The total number of physical assaults on staff for the following time periods:
  • 2017-2018
  • 2018-2019, or up until the most recent month available

By physical assaults on staff I refer to the definition used in the NHS Protect 2016 Guidance: “the intentional application of force against the person without lawful justification resulting in physical injury or personal discomfort. Spitting is included in the definition of a physical assault.”

If available, please also release the relevant data sets for these time periods.

 

  1. The total number of non-physical assaults on staff for the following time periods:
  • 2017-2018
  • 2018-2019, or up until the most recent month available

By non-physical assaults on staff I refer to the definition used in the NHS Protect 2016 Guidance: “the use of inappropriate words or behaviour causing distress and/or constituting harassment. Non-physical assault includes: offensive or obscene language; verbal abuse and swearing; brandishing weapons, or objects which could be used as weapons; attempted assaults; offensive gestures;  threats; intimidation; harassment or stalking; damage to buildings equipment or vehicles which causes fear for personal safety; offensive language or behaviour related to a person’s, race, gender, nationality, religion, disability, age or sexual orientation; inappropriate sexual language or behaviour.”

 

Response:

The following information has been taken from our Safeguard System. Incidents which have been reported under violence and aggression could include physical assault; it just depends on the way the incident is reported. This is the only way we can break it down.

 

April 2017/March 2018

73 incidents for  aggressive & violent behaviour

51 incidents for physical assault

1 incident for racial abuse

2 incidents for sexual assault

42 incidents for verbal abuse to staff

 

April 2018 to 27/03/2019

94 incidents for aggressive & violent behaviour

108 incidents for physical assault

4 incidents for racial abuse

1 incident for sexual assault

47 incidents for verbal abuse

 

During 18/19, we rolled out MAPPA (Multi-Agency Public Protection Arrangements) training across the organisation. This training increased awareness around reporting, which has had a positive impact on the correct reporting of incidents and as a result has increased the figures.