Reference 2019-416

REF:            2019-416

Subject:        Overseas visitors

    

 Request:

  1. Please tell me how much is owed to the trust by overseas visitor patients (this is for all years, not just 2019).
  2. Please tell me the largest amount owed to date by one patient.
  3. If possible, please tell me which year, they were treated in, which department and their country of nationality.
  4. Please tell me how many overseas visitor managers and overseas visitor officers are currently employed by the trust.
  5. Please tell me whether the trust contracts any debt collection firms to collect the money from overseas patients who owe money to the trust.
  6. If possible, please provide the names of these firms.
  7. If possible, please state how much the trust paid to these debt collection firms in 2018/19.
  8. Please state how much was collected by the trust from overseas visitors in a) 2018/19 and b) 2017/19

 

Response:

1. Please tell me how much is owed to the trust by overseas visitor patients (this is for all years, not just 2019). Current outstanding amount for Overseas Visitors is £189,675.81
2. Please tell me the largest amount owed to date by one patient. The current largest outstanding invoice is £16,383.42
3. If possible, please tell me which year, they were treated in, which department and their country of nationality. Treated in 2019. Encephalitis & Cardiac.  Country – Canada
4. Please tell me how many overseas visitor managers and overseas visitor officers are currently employed by the trust. 1 Overseas Manager
5. Please tell me whether the trust contracts any debt collection firms to collect the money from overseas patients who owe money to the trust. Yes we do use a debt collection agency.
6. If possible, please provide the names of these firms. CCI Credit Management Ltd
7. If possible, please state how much the trust paid to these debt collection firms in 2018/19. The debt collection agency is used for all overdue debts not just Overseas, therefore, We are unable to provide a specific value.
8. Please state how much was collected by the trust from overseas visitors in a) 2018/19 and b) 2017/19 a) 2018-19 = £105,738.19

b) 2017-18 = £77,066.79