Reference 2019-616

REF:            2019-616

Subject:        ICT Services

 

 

Request:

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

 

These questions relate specifically to Information and Communication Technology (ICT) services which includes services relating to the support of:

  • Computer hardware and operating software
  • Servers,
  • PC’s, laptops printers and mobile devices,
  • Networks,
  • Telephony
  • Application support
  1. Who provides your IT services ( please also state if these services are in-sourced to an internal ICT team  or outsourced to an external supplier)
  2. How many staff deliver the ICT services listed above?
  3. If your services are outsourced to an external supplier, when does the contract expire?
  4. Do you have any services hosted in the cloud?
  5. How many applications are supported by the IT service provider?
  6. Which operating system do your PC’s and laptops use (i.e. Windows 10 etc.)?

 

Response:

1. Who provides your IT services ( please also state if these  services are  in-sourced to an internal ICT team  or outsourced to an external supplier) In-house
2. How many staff deliver the ICT services listed above? 26
3. If your services are outsourced to an external supplier, when does the contract expire? N/A
4. Do you have any services hosted in the cloud? No
5. How many applications are supported by the IT service provider? Approx. 400
6. Which operating system do your PC’s and laptops use (i.e. Windows 10 etc.)? Windows 7