Reference 2019-680

REF:            2019-680

Subject:        Digital communications

    

 

Request:

How many of your doctors and healthcare professionals are still using SMS, WhatsApp, Facebook Messenger, Signal, Telegram or similar messaging solutions to share patient data?

Does your trust have a contract with a digital communications company for inter team communication (e.g. Induction, Hospify, Siilo, Forward, Medic Bleep, Common Time, Ascom, Vocera etc)? Please state which digital communications company.

Is this communications solution being used across the whole trust or just in pockets (e.g. wards, units or departments)? If in pockets, which wards, units and departments, and why only in those areas?

If your trust does have a contract with a digital communications company, do you have a data sharing agreement and clinical safety assessment in place with this company?

Was there any period in the last 3 years when your trust has been using a digital communications solution without a data sharing agreement in place?

How many patients data has been inappropriately shared without this governance? How many patients data is expected to be still shared without the right governance over the next 2 years?

NHS England states that each software provider and NHS organisation has to do DCB 0129/0160 before deploying a technology in order to make sure of its clinical safety – did your trust do DCB 0129/0160 before deploying a digital communications solution?

 

 

Response:

How many of your doctors and healthcare professionals are still using SMS, WhatsApp, Facebook Messenger, Signal, Telegram or similar messaging solutions to share patient data? The use of messaging apps such these are not permitted under the Trust’s IT Security policy. Use of own personal devices for Trust business is also not allowed.
 Does your trust have a contract with a digital communications company for inter team communication (e.g. Induction, Hospify, Siilo, Forward, Medic Bleep, Common Time, Ascom, Vocera etc)? Please state which digital communications company. N/A
 Is this communications solution being used across the whole trust or just in pockets (e.g. wards, units or departments)? If in pockets, which wards, units and departments, and why only in those areas? N/A
 If your trust does have a contract with a digital communications company, do you have a data sharing agreement and clinical safety assessment in place with this company? N/A
Was there any period in the last 3 years when your trust has been using a digital communications solution without a data sharing agreement in place? N/A
How many patients data has been inappropriately shared without this governance? How many patients data is expected to be still shared without the right governance over the next 2 years? N/A
NHS England states that each software provider and NHS organisation has to do DCB 0129/0160 before deploying a technology in order to make sure of its clinical safety – did your trust do DCB 0129/0160 before deploying a digital communications solution? N/A