The Trust had two unannounced inspections in November by the Care Quality Commission (CQC). The first, to the Royal Bolton Hospital, was a follow-up to a visit in August in which the Trust was found to be compliant on all but two of 12 different standards. At that point the inspectors raised a moderate concern regarding the care that patients received when moving between different providers, largely to do with communications, and a minor concern regarding the management of medicine, for instance a need for clearer policies regarding patients managing their own medication. The November visit found the Trust to be compliant on both of these standards.
In November the CQC also held an unannounced inspection of Darley Court. The inspectors found the Trust was compliant on all standards examined, namely:
- Care and welfare of people who use services
- Meeting nutritional needs
- Co-operating with other providers
- Safeguarding people who use services from abuse
- Supporting workers