Kerry Lyons, Admiral Nurse, Bridget Lees, Divisional Nurse Director for AACD and Tracey Studholme, Operational Business Manager for Complex Care, attended the RCNI Awards in London last week having been nominated for the Commitment to Carers Award. This award is for nurses who have developed initiatives to support carers and can demonstrate the positive impact on carers’ own physical and mental health as well as improving outcomes for the person being cared for. The team was successfully shortlisted from over 700 nominations and attended an event in London to present the project to a judging panel, along with four other teams from across the country.
The I-Care project was created by Kerry Lyons, Admiral Nurse, to aid the delivery of the National Dementia Strategy here at the Trust. After meeting with local carers to discuss their experiences and pull together a shared concept of what ‘good’ would look like, Kerry developed the ICare model of working, which set out to deliver the following vision:
1. Personalisation – I Care that you see me
2. Hospital journey – I Care about my inpatient stay
3. Recognising carers – I Care about my carer
4. Forward planning for support – I Care about my onward journey
She also worked with carers to write and develop a training video, alongside supporting and planning improvements needed to achieve the different aspects of the I-Care vision.
The I-Care initiative marks a change in the way we treat and acknowledge people with dementia and the important role carers play in care delivery. As a result, carers say their experience has improved significantly, with many reporting better mental and physical health, as well as lower stress levels, and feeling more involved in the patient’s care. Congratulations to Kerry and the team for being shortlisted and for the recognition of the exceptional qualities within their work to improve care and quality for our patients and carers.