Visiting restrictions

Visiting restrictions

We are really pleased to safely re-introduce visiting in a small number of areas of Royal Bolton Hospital.

We are currently offering bookable slots to visit a patient on the hospital medical and surgical wards:

  • A4
  • B1
  • B2
  • B3
  • B4
  • C1
  • C2
  • C3
  • Coronary Care Unit (CCU)
  • Critical Care Ward (CCW)
  • D4
  • E3
  • E4
  • F4
  • F6
  • G3
  • G4
  • H3

Click here for more information and to book your visit online.

We hope to safely introduce visiting in our other wards as soon as possible.

Visitors must comply with some simple safety measures to visit the ward:

  • Please do not visit if you are unwell – in particular with signs or symptoms of COVID-19
  • We are allowing two visitors each day but only one at the bedside at any time in order to maintain social distancing
  • Children are permitted to visit but under the supervision of an adult and will be considered one of the two visitors
  • We are allowing each patient one hour of visiting each day
  • You will need to wear a face mask or face covering once you enter the ward/department. Please speak to the ward staff if you have a medical exemption for wearing a mask or face covering

Visiting other areas

Visiting to other areas continues to be suspended unless in the following circumstances:

  • A maximum of two visitors for a patient who is receiving end of life care unless in exceptional circumstances and by agreement
  • A maximum of two parents/carers or appropriate adults may stay in hospital with a child who is an inpatient
  • Other visitors from within the same family may visit a child on the Children’s Ward, but there must only ever be one person with the child at any one time
  • One named visitor may support a patient with a learning disability or cognitive impairment

For details of visiting in our maternity department please see the COVID-19 and pregnancy page.

Our staff are extremely busy caring for patients but they know how important it is to keep in touch with you to let you know how your relative is doing.

You will receive regular updates on a daily basis but the timing of these may vary depending on how busy the ward is. There is an option for you to video call your loved one, if you wish.

Please speak to a member of nursing staff to arrange the best time for this. If your loved one is on a ventilator, they are unconscious and will not be able to communicate with you but a member of staff can still arrange for you to see them on screen.

You can help us by assigning one family member to act as the single point of contact for the ward to receive updates and then share them with the rest of your family. This will reduce the need for delivering messages multiple times and will free our staff up to care for your loved one.

On occasion, it may not be possible to contact relatives because of how busy the ward is. We will always try to make sure this is not the case, but you are always welcome to contact the ward if you have not received an update.

You can send your loved one a letter or message by emailing LetterToYourLovedOne@boltonft.nhs.uk

Please remember to include their full name and date of birth so we can make sure it reaches them by printing it out, popping it into an envelope and delivering it on your behalf.

We can also read the contents out if this is more appropriate.

If your loved one is well enough, they will be supported to access our facilities to support their cultural or religious wishes including our chaplaincy, prayer rooms and prayer books.

Our wards have digital Quran cubes which are attached to a power supply and read the Quran out loud for Islamic patients. If you would like to request this to be playing in the background for your relative, please speak to a member of staff.

We have two Cultural Support Volunteers who can visit patients from the Muslim community and others to help to connect people with their families remotely.

They can also take items from reception to patients on the wards. They are available in evenings and weekends as well as during the day and can be contacted through Bolton Council of Mosques on 01204 363680 or email Rachel.hemingway@boltonft.nhs.uk.

Our Chaplaincy team are also available to visit patients and talk with relatives. Chaplains visit those of faith and of no faith. You can contact them on 01204 390390.

It is possible to deliver essential personal items such as clothing and toiletries to the hospital for your relative or friend.

These should be delivered to the main reception at Royal Bolton Hospital between 9am-5pm. These will then be delivered to the wards by one of our team.

You can also collect personal property in the same way, such as laundry to take home.

Our ward staff will support your relative or friend to make these arrangements.