Visiting Information

Visiting restrictions remain in place at the Royal Bolton Hospital due to COVID-19.

To protect you, your loved ones and everyone working hard here at the Trust visiting remains suspended in all adult clinical areas at Royal Bolton Hospital. We allow named visitors who are immediate family members or carers in some circumstances:

  • A maximum of two visitors for a patient who is receiving end of life care unless in exceptional circumstances and by agreement.
  • One parent/carer or appropriate adult may stay in hospital with a child who is an inpatient.
  • One designated parent or carer may be with their child on the Children’s Ward at all times.
  • Other visitors from within the same family bubble may visit a child on the Children’s Ward, but there must only ever be one person with the child at any one time.
  • One named visitor may support a patient with a learning disability or cognitive impairment.

For details of visiting in our maternity department please see the COVID-19 and pregnancy page.

If you are a named visitor to an adult patient, you will be issued with a special visitor pass. You may be asked to show this during your visit. It may also be necessary for you to wear Personal Protective Equipment (PPE) on some of our wards. We will advise you if this is required. Children who are not patients, are not permitted to visit any of our wards at this time, unless they are visiting a patient who is receiving end of life care and we can keep them socially distant.

We understand that not being able to see your loved ones can be upsetting. This is why we are doing all we can to enable you to keep in touch safely. Staff on the ward will be able to advise you. Our Chaplaincy team is also available to visit patients and talk with relatives. Chaplains visit those of faith and of no faith and can be contacted via the main hospital number, tel: 01204 390390.

You can also send your loved one a letter or message by emailing LetterToYourLovedOne@boltonft.nhs.uk Please remember to include their full name and date of birth so we can make sure it reaches them by printing it out, popping it into an envelope and delivering it on your behalf. We can also read the contents out if this is more appropriate.

If you do need to attend the hospital then please watch the video below so that you know what to expect and to see what measures we are taking to keep everyone safe.

 

How can relatives and friends find out about me if I am a patient in hospital?

Having family members or friends in hospital can be worrying so enquiries about patients can be made 24 hours a day by ringing 01204 390812. Staff on this main reception line can tell you which ward a patient is on and put you through to the ward. If several people need to know about a patient, it can be helpful to the hospital if just one person rings for the information, but staff are always there to help patients and visitors with any worries.

 

Respect privacy

Use of Social Media

It is important that the privacy, dignity and confidentiality of all our patients and staff is respected and we therefore ask that patients and visitors do not take photos or comment on social media about other patients, visitors or staff.