Reference 2018-594

REF:           2018-594

Subject:       Software for complaints and information requests

 

Request:

  1. What is the name of the organisation/service/authority you represent?
  2. If the information I am requesting is available elsewhere (eg, s21) please can you tell me where I can find it?
  3. What is the name of the software you use to manage, process and respond to complaints received? (if not applicable or available elsewhere enter N/A)
  4. How much does the software in question 3 cost? (if not applicable or available elsewhere enter N/A)
  5. When is the software in question 3 due for renewal? (if not applicable or available elsewhere enter N/A)
  6. What is the name of the software you use to manage, process and respond to FOI/EIR requests? (if not applicable or available elsewhere enter N/A)
  7. How much does the software in question 6 cost? (if not applicable or available elsewhere enter N/A)
  8. When is the software in question 6 due for renewal? (if not applicable or available elsewhere enter N/A)
  9. What is the name of the software you use to manage, process and respond to SAR requests? (if not applicable or available elsewhere enter N/A)
  10. How much does the software in question 9 cost? (if not applicable or available elsewhere enter N/A)

 

 

Response:

We asked for clarification and never received a reply therefore the request has been closed.