Subject: Instant messaging by clinicians
- Does your Trust/organisation permit clinicians to communicate about patients or other clinical matters (for example, a junior doctor discussing a patient with a consultant) using an instant messaging app (for example, WhatsApp, Forward, Siilo, Medicbleep, Skype for Business, Vocera, Rainbow)?
- If yes, what is/are the names of the apps/devices?
- If applicable, do your clinicians use their personal devices, or those provided by your Trust/Trust/organisation for the purposes referenced in question 1(for example, the ASCOM ‘Myco 2’)?
- If such devices are provided by your Trust/organisation for use by clinicians, what is the make and model of each device?
- If your Trust/organisation does not use any such app or device, please state whether your Trust/organisation is considering their use, stating which apps and/or devices are being considered.
- Please state whether your Trust/organisation has an instant messaging, or related policy.
- Please attach your Trust/organisation’s instant messaging, or related policy.
- Please state whether your Trust/organisation has carried out a Data Protection Impact Assessment (DPIA) for:
- Instant messaging generally for the purposes mentioned in question 1.
- Specific instant messaging apps/devices (each, if more than one) for the purposes mentioned in question 1.
- Please enclose the DPIAs referred to in question 8.
- If not included in your DPIA, please enclose your standard operating procedure and/or policies which specify how information is separated and, if necessary, extracted from the apps/devices where:
- A valid access request (e.g. patients, police etc.) is made for all patient information contained on the apps/devices.
- A valid access request is made for the personal data of a user of the apps/devices.
- Please state the number of reported incidents (categorised, if possible) concerning the devices/apps (each, if more than one).
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