Reference 2020-282

REF:            2020-282

Subject:        Robotic Process Automation

 

 

Request:

  1. Whether your Trust has procured Robotic Process Automation, also known as RPA. This is a new technology and therefore I am only asking the Trust to check its procurement and/or IT records as far back as 01/01/2016.
  2. If you have procured RPA, have you calculated how many Full-Time Equivalent hours have been saved as a result of the automation doing administrative tasks, which were otherwise carried out by human members o otherwise carried out by human members of staff working for the Trust? How many hours have been saved?

 

 

Response:      

1. Whether your Trust has procured Robotic Process Automation, also known as RPA. This is a new technology and therefore I am only asking the Trust to check its procurement and/or IT records as far back as 01/01/2016. No
2. If you have procured RPA, have you calculated how many Full-Time Equivalent hours have been saved as a result of the automation doing administrative tasks, which were otherwise carried out by human members o otherwise carried out by human members of staff working for the Trust? How many hours have been saved? N/A