Reference 2020-572

REF:       2020-572           

Subject:   Video Consultation       

 

Request:

  1. Do you provide patients the option to attend appointments by video consultation?

Yes                         No                          (please circle)

 

  1. How many video consultations has your organisation carried out in the past 6 months?

 

  1. What is the name of the supplier that provides the video consultation platform?

 

  1. Does your video consultation platform enable multiple attendees? YES                         NO

 

If Yes, how many can attend an appointment session at the same time?

 

  1. Does the patient need to download an app to attend the appointment?

YES                         NO

 

  1. Does your video consultation platform have multi-language translation functionality?

 

YES                         NO

 

  1. How much does it cost for a translator to assist and attend an appointment virtually?

(this could be charged per minute or per session, please note this)

 

  1. How much does it cost per hour for a translator to attend in person?

 

 

  1. Does your video platform have a virtual waiting room for patients?

 

  1. Does your video platform enable Single Sign On (SSO)?

 

 

Response:

 

Please find information attached.

 

2020-572-FOI Request – Video consultation [341 KB PDF]