For illnesses that are not life threatening you should first contact your GP surgery. Outside of normal surgery hours you can still phone your GP, but you will be directed to an out-of-hours service. This service is also available at weekends and Bank Holidays.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
If it is not an immediate emergency then you may wish to call NHS 111. The service is available 24 hours a day, seven days a week, and can provide medical advice and advise you on the best local service to offer the care you need.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next.
Your local pharmacist may also be able to provide you with advice.
For further information on emergency and urgent care services and what to do if you are feeling unwell please follow the links below:
Choose Well – NHS Manchester
Visit this YouTube page for videos in different languages explaining which NHS services to use and when, covering pharmacies, 111, GPs, and A&E.
NHS 111 (link to NHS Choices page)