It is always rewarding to receive positive feedback from our patients and we are constantly striving to ensure that we provide the highest level of care possible. Please see below for some of the comments we have received recently.
Bolton Audiology Department
“I visited Bolton Audiology this morning. I was dealt with very professionally with everyone I met from the reception desk through to the audiologist, were clued up with their job and deal with you with compassion and politeness, must be the best in the country”
Posted on 07 June 2018 using Care Opinion
“Audiology, thank you for seeing my mum, we were very impressed with the staff member we saw. My mum is so pleased with her new hearing aids and would just like to say a big thank you.”
Posted on NHS Choices Website 25 August 2016
“I went to Bolton Royal Hospital with my mum on the 05/02/15 for a hearing aid test and more or less everyone was extremely helpful and thoughtful. There was only one lady at reception that did not have a clue what she was doing or even what she was talking about, she sent us to the wrong place twice. When we finally saw the doctor who was amazing he really did take good care of my mum and went above and beyond for her. Even listened to her complain about a separate issue where most others would say it’s not their department of care. I could not say enough nice things about the service we received. Thank you to the doctor. I wish all Doctors were a lot like you.”
Posted on NHS Choice website 09.02.15