What will happen?

Watch this short video for a tour of the building, information on what to expect from your first visit to Bolton CAMHS and how you can be involved in improving the service.


First appointment


CAMHS LoungeThe first appointment will usually take about an hour.  You will be seen by one or two members of our team who talk to you and your child to understand your worries and problems.


Before the appointment you will be asked to complete a simple questionnaire about the things that you feel your child needs support with.  If your child is over 12 they will also complete a questionnaire.


At the appointment we aim to:

  • have the family and the CAMHS worker get to know each other so we can understand how best to work together to help your child
  • answer each other’s questions
  • discuss how we can help.


We like to talk to you all if possible so your child will usually be seen with you.   Sometimes we will need to talk to your child alone and then talk to you separately. If this happens you will take it in turns to go to our therapy building whilst the others wait in our waiting room just next door.  It is important that everyone feels comfortable and able to talk openly about the worries they have.


We will ask you and your child about family life, school and about any difficulties and concerns that you might have. We know that sometimes children and young people find it easier to explain things when they are playing or drawing and there will be toys and pens and pencils for them to use. We also know that children can feel a bit shy when they first meet us and we will allow them time to get to know us. We do not expect your child to tell us everything in the first meeting.


Your child may want time to think about what they want to say so…

before you come, you could encourage your child to write down things that they may want to say and things they may want to ask, and bring them with you.  You may also want to write these things down for yourself.


If a young person is aged 16 or over, they have the right to decide who they would like to come along with them e.g. family member, friend or someone they work with e.g. support worker.  Or the young person may feel they want to attend the appointment on their own. We would encourage a young person to come with an adult to give them extra support.


This short film explains what parents and carers can expect when they first attend the CAMHS Department with their child.