Emergency Department: Help us to help you

We have had to make changes in our emergency department to ensure that we are COVID secure and staff and patients are able to social distance.

Our A&E department is still here for you, but only for those with serious or life threatening conditions such as:

  • Chest pains
  • Stroke symptoms
  • Heavy bleeding
  • Severe tummy pain or headache
  • Broken bones
  • A child who is very unwell

On arrival at A&E:

  • If you are assessed and found to have more minor health problems, you will be redirected to a more suitable NHS service.
  • If you have been assessed and need urgent care, you will be asked to wait in the department alone unless you meet certain criteria such as if you have additional needs or if you are the parent/guardian of a child. Anyone accompanying you to the department will be asked to wait in a car or away from the department.
  • If it is safe for you to do so, you may also be asked to wait in your car or away from the department once you have been assessed.
  • Please follow all guidelines when in the department by wearing a face covering where possible, and remaining socially distant.
  • Abuse of our staff will not be tolerated.

Read more about different NHS services in Bolton so you can choose the right service.