It is always rewarding to receive positive feedback from our patients and we are constantly striving to ensure that we provide the highest level of care possible. Please see below for some of the comments we have received recently.
Thank you for quality service
“At 11.10 am today I attended the Dermatology Department. I wish to place on record the excellent treatment I received from a lady.
I arrived at the Department very apprehensive but this staff member was able to put me totally at ease.
She was extremely professional towards me.
She is a credit not only to herself but to the Hospital as well, she should be very proud of her application.”
Posted on NHS Choices in November 2018
Praise is due
“The Royal Bolton Hospital is an amazing place and I have nothing but praise for it. The hospital is clean, well signed and well laid out, parking is easy and inexpensive, and there is a lovely garden area with lots of benches. It is a busy hospital but the staff expertly and professionally deal with everyone, so you are never rushed.
Today my husband had surgery and I would like to thank all of the staff at the hospital. Everyone we came into contact with was so friendly, polite and helpful. The level of service and care my husband received was way above expectations, and he felt reassured. You could tell that hospital staff take great pride in their hospital, and everyone we met went out of their way to make our experience a good one. Thank you. The work you do is amazing and you deserve so much credit.”
Posted on NHS Choices website 03 August 2017
“I came to the department in July to have a mole removed from my leg. I was treated immediately and the care and attention I received was excellent. Later in August the doctor had to give me some difficult news and they did that with the greatest respect and care. They explained fully what would happen next, made a referral to another hospital and afforded me the greatest possible care and consideration. I can only thank all the staff in the department for their efficiency and their care.”
Visited in July 2015. Posted on NHS Choices website 04.11.15