Reviews

It is always rewarding to receive positive feedback from our patients and we are constantly striving to ensure that we provide the highest level of care possible. Please see below for some of the comments we have received recently.

 

“Absolutely outstanding care yesterday by staff on the Day Ward – foot operation went smoothly & they couldn’t do enough to help”

Posted on Twitter 23 June 2017

 

“I went in yesterday for a minor operation. Just want to say a huge thank you to the staff on the daycare unit, what lovely people you are. I was there from 7am and left at 7:30pm because there was a delay on the surgery side but they definitely looked after me and made sure I was ok so thank you again

Posted on Facebook 13th May 2017

 

“My daughter was in the daycare surgical unit for a tonsillectomy, the staff were efficient and friendly, she went down for surgery as scheduled and I collected her ahead of schedule. A shot in the arm for our much maligned NHS ( if you’ll excuse the pun!)”

Posted on Facebook 12th May 2017

 

Day care unit

“Attended for injections into the SI joint on the 1st March 2017. Found the whole of the department clean and extremely well run. The care given was second to none and I saw at first hand that patients were treated well, respectfully and as humans and not just a number! The team in place were so friendly and professional and I would have no hesitation whatsoever in recommending this hospital to anyone. Well done NHS Royal Bolton, you are a credit to the healthcare system.”

Posted on NHS Choices website 02 March 2017

 

“I was recently admitted to M1 ward as a day case patient. The staff were fantastic and very professional at all times. They treated me with dignity and respect. The room I was allocated to was clean and tidy. The staff always knocked before entering the room and were always pleasent. My consultant was brilliant and the service I received was second to none.”

Posted on NHS Choices website 14.08.15

 

“Excellent service all round. Needed general anaesthetic for wisdom tooth extraction as it was not possible when attempted with local anaesthetic. X-Ray was done quickly. I saw the consultant then booked in at a convenient time. All the theatre staff were wonderful. Plenty of double checking and safety procedures. It made me feel very confident. Woke up in the recovery area and was looked after by warm and caring nurses, then more of the same in the daycare ward. Everyone involved made having a tooth pulled out almost a pleasure.”

Posted on NHS Choices website 10.08.15

 

“Yesterday I attended the Day Care Unit for a varicose vein operation on my leg. My treatment was first class and treatment I received was of the highest calibre. I was made to feel at ease with every aspect of my operation and I cannot praise the staff highly enough. After the operation I was cared for by three ladies who need special mention, Lisa, Maxine and Sharon, please convey my thanks to them for making my stay enjoyable. Yours sincerely,Tony Smyth.”

Posted on NHS Choices website 24.04.15

 

“My surgeon and the team put my finger back together in day surgery after a motorbike accident. They did an awesome job didn’t feel a thing in a word. Impressive!”

Posted on NHS Choices website 27.03.15

 

“I was in the day ward a week ago and I found all staff very caring and helpful while I was there. From admission to discharge the whole experience was wonderful and cannot praise the staff enough, Thank You to all on the Day Care Unit.”

Posted on NHS Choices website 25.03.15

 

“I recently visited Royal Bolton Hospital as a day case surgery patient for the purposes of a hernia repair. This was my first time as a patient in hospital and I had never received a general anaesthetic, which was giving me serious cause for concern. Upon arrival, I was welcomed by the staff and shown to a waiting room. After a short time, I was met by one of the consultant anaesthetists who advised me that he would be the anaesthetist looking after me. Despite my concerns about having a general anaesthetic, I was given the opportunity to fully explain my concerns and worry to him. He fully reassured me and then took the time to explain the whole procedure that I would have upon arrival in the anaesthetic room. This completely put my mind at ease. I was then met by one of the surgeons who examined me and also explained the procedure that would be undertaken. I was transferred to ward R1 to wait for my surgery and the nursing team there could not have been more welcoming. They sat and talked to me and got me prepared. The recovery nurse then came for me and escorted me to the theatre suite, where I met the anaesthetist once again. I cannot recall much more about the procedure apart from the fact that I was fully calm whilst receiving the anaesthetic. My next recollection was waking up back on ward R1, where I was given the opportunity to sleep. Upon wakening up, one of the nurses offered me tea and something to eat. I slowly fully recovered and was collected around 5pm that night. I cannot fault any aspect of my care at Royal Bolton Hospital. The nursing, surgical and anaesthetic staff all went out of their way to reassure me and make my short time there as pleasant as possible. I went into the hospital a very nervous patient. I sincerely hope that I do not have to return to hospital any time soon, however I would certainly be more than happy for my GP to refer me back to Royal Bolton Hospital. Many thanks!”

Posted on NHS Choices website 22.02.15

 

“My Day Care Surgery experience was excellent from arriving to leaving. Had my procedure at 9.00 am, was back in the ward at 10.15 and allowed home at 12.15. My anxieties before the procedure were definitely unwarranted – very little discomfort felt. This is an excellent NHS service for women. I can’t praise it enough. Thank to all the staff involved.”

Posted on NHS Choices website 04.1.15

 

“I would like to express my gratitude for the superb care I have received from all the NHS staff involved with myself due to a recent operation carried out at Royal Bolton Hospital. I had day surgery at the hospital for a removal of a lypoma and I have to say cannot fault the professionalism of all the staff involved. The staff I wish to thank include nurses, Doctors, anaesthetists and the doctor of the Bolton Breast Unit involved the the pre care and the operation as well as the nurses on F3/F4 who were involved with the post operation care. I am aware that pressures with all NHS trusts have increased dramatically over the last few years yet you carry out your jobs with total dedication and professionalism. I could not have asked for any better care. Thank you once again.”

Posted on NHS Choices website 07.07.14

 

“I could not have received a more comprehensive or higher level of care.”

Posted on NHS Choices website

 

“My eventual operation and aftercare are hard to imagine being bettered anywhere. Thanks to all concerned once again.”

Posted on NHS Choices website

 

“Admitted on the 21st of December for a knee arthroscopy. After an initial cock up by admissions telling me to report to G3 at 1130 on the 21st I got a phone call by the Staff Nurse on G5 to ask if I was still coming in for surgery. Luckily I had followed my nil by mouth instructions and had started fasting at midnight. I got there as quickly as I could. Was admitted into a side ward straight away and the Staff Nurse booked me in, did my obs and asked me what I’d like off the menu for my tea later on. The Anaethetist came round to discuss my options and allergies and put me at ease by telling me I would be having a general anesthetic not a spinal block which I didn’t want. Didn’t see the consultant but his registrar came to see me to discuss what was going to happen and answered all of the questions I wanted to ask. Short visit by the Physiotherapist who gave me a list of exercises for when I was discharged and a appointment for physiotherapy as an outpatient. 1600 came round and I was escorted to theatre by one of the ODPs who was very pleasant and kept me talking to calm my nerves. 1800 Woke up in recovery and felt wonderful (no pain) and then escorted back to the ward. 1900 After sleeping for a while and after my post op obs I was asked if I was ready for a drink and my tea. Lovely sandwich and a cracking brew. And was asked when I’m ready try to get moving a bit and see if I could go to the toilet. Manged the toilet and got myself dressed in anticipation for discharge. 2000 discharged with my take home drugs and given a estimate of my outpatient appointment with the consultant. Overall a very pleasant experience. Wonderful nursing staff on G5, theatre staff and my consultant who has finally made my knee feel just like the other knee.”

Posted on NHS Choices website