It is always rewarding to receive positive feedback from our patients and we are always aiming to improve the quality of services that we provide. Please find below some of the comments we have had from our patients.
Excellent staff and facilities
“I have just finished my treatment at both the orthopaedic and cardiac physiotherapy departments N Block and would like to say how caring, considerate and compassionate all the staff were in both units, excellent and professional Thank you very much.”
Posted on NHS Choices website on 12th October 2017
Professional & Polite
“I went to Bolton A&E today around 4pm as I had very severe pain in my right leg; I couldn’t stand, sit or lay down without experiencing intense pain and therefore couldn’t sleep. I was seen fairly quickly around 5pm by a physiotherapist who was very thorough and knowledgeable. I was given advice on exercises, pain killers and rest to ease my symptoms. I really felt well looked after and already my pain has started to reduce a little. This particular NHS employee has a good professional rapport with patients who others should follow e.g. trainees.
Thank you Bolton hospital and the physiotherapist who dealt with me, good work.”
Posted on NHS Choices 15 July 2017
“I am overweight due to various health conditions such as stroke, gout etc. hence I have difficulties in moving around the house let alone outside. However, since a physiotherapist (called Fatima) started paying me home visits to help make me exercise regularly, my condition is starting to improve. Moreover she also helped me motivate myself and left a pretty large handful of exercising notes to continue, which I will always be grateful for.”
Posted on NHS Choices website 17th November 2016
“For the last six months I have been attending the physiotherapy department at Bolton One. From day one when I was seen by the Advanced Orthopaedic Practitioner, the treatment I have received has been exceptional, she identified my problem and planned a course of therapy with the physiotherapist, she also informed by letter my GP and myself the problem I had and the most suitable treatment for me, this she did in a professional and caring way. I then began to see a physiotherapist for my treatment, she was a lovely lady who also had a caring attitude, one of the treatments I had was for pain at the top of my shoulder, I gradually found it was beginning to ease and now it’s not noticeable for which I’m very grateful. I’d also like to mention the occupational therapist who came to visit me at home, his help and support was also exceptional. Thank you to them all.”
Posted on NHS Choices