- Bolton residents are being encouraged to choose the right NHS service this bank holiday
- NHS 111, pharmacies, GP out-of-hours services, urgent dental and eye care services remain available
- People are urged to plan ahead by ordering repeat prescriptions and stocking basic medicines
People in Bolton are being urged to choose the right NHS service this bank holiday, as Bolton NHS Foundation Trust shares important advice about where to go for advice and treatment.
Every bank holiday sees a rise in demand for the number of people who require healthcare help and knowing how to access the right service can save time and ensures people get the right care quickly.
Dr Rauf Munshi, Medical Director at Bolton NHS Foundation Trust, said:
“While we want people to make the most of the long weekend, it’s important that they know how to access the right NHS service should they need healthcare support.
“Our Emergency Department is always here to help in life or limb-threatening emergencies, and our teams will continue to prioritise those who are most seriously unwell or injured.
“Whether it’s seeking advice from a local pharmacy, using NHS 111 online or by phone, accessing out-of-hours support, or attending the Emergency Department in a genuine emergency, being aware of the options available can help you get the care you need.
“If you’re unsure what to do, NHS 111 is available to provide advice and direct you to the most appropriate service. By planning ahead, including ordering any repeat prescriptions in good time, people can enjoy a safe, healthy and enjoyable bank holiday weekend.”
NHS 111
If you need medical advice, visit 111.nhs.uk or call 111, where trained professionals can guide you to the right service or book an urgent appointment if necessary.
When using NHS 111 and your child is under 5 years of age, always call instead of using the online service.
The call is free and the service is open 24 hours a day. If you need help in another language, call 111 and ask for an interpreter. If you have a hearing problem or need a BSL interpreter there are other ways to contact 111.
GP out of hours
Use GP out of hours by phoning your own GP surgery and following the instructions on the answering machine. Alternatively, you can phone BARDOC directly on 0161 763 8940.
Pharmacy
Pharmacists can offer expert advice and treatment for a range of common illnesses, making it quick and easy to get help for many minor health concerns.
Through Pharmacy First, pharmacists can assess people and, where appropriate, provide treatment for a number of common conditions, including sore throat, earache, shingles and uncomplicated urinary tract infections.
They can also advise on a wide range of other common conditions, including coughs, colds and stomach problems.
No appointment is needed. Just speak to your pharmacist for advice about your symptoms and they can recommend suitable treatment or advise if you need further medical help.
Pharmacists can provide expert advice and treatment for common conditions such as urinary tract infections (UTIs), sore throats, and skin infections without the need for a GP appointment.
Find your nearest pharmacy on the NHS website.
Urgent dental care
If your practice is closed or you don’t have a dentist, call the Greater Manchester Dental Helpline on 0333 332 3800 (8am – 10pm daily, including bank holidays). Charges may apply unless you are exempt.
Urgent eye care
Greater Manchester’s Urgent Eyecare Service (UES) provides free NHS treatment. Go to the website to find your nearest participating optician.
Repeat prescriptions
Anyone who relies on regular medication should order repeat prescriptions at least one week before Easter to avoid running out over the long holiday weekend. The NHS App offers the quickest and easiest way to request prescriptions and choose a pharmacy for collection.
Mental health support
Mental health services remain open throughout the bank holiday weekend. If you need urgent mental health help, call NHS 111 and select Option 2.
Emergency Department
If someone is seriously ill, injured, or their life is a risk, always call 999 or go to the Emergency Department at Royal Bolton Hospital.
This might include:
- Severe chest pains
- Difficulty breathing
- Bleeding you can’t stop
- Possible broken bones
- Loss of consciousness
- Stroke symptoms
- Severe tummy pain or headache
- A child who is very unwell
Urgent Treatment Centre
The Urgent Treatment Centre at Royal Bolton Hospital is equipped to deal with both illnesses and minor injuries.
People may be referred to the UTC if they attend the Emergency Department with a minor condition, where they will be offered a pre-booked appointment. Appointments are also available by calling 111.
Be prepared at home
Keeping a few basics at home can help you manage minor illnesses over Easter.
The NHS recommends:
- Paracetamol and ibuprofen (and child-friendly versions such as Calpol or unbranded equivalents)
- Antihistamines for allergies
- A basic first-aid kit with plasters, antiseptic cream and eyewash
- Oral rehydration salts
- Indigestion remedies
- Cold and flu treatments
