Pharmacy services at Royal Bolton Hospital

If you are given a prescription at your appointment, you can collect your medicines from our on‑site pharmacy, located just inside the main entrance.

Our pharmacy team is here to help you understand your medication and answer any questions you may have before you leave.

Prescriptions are usually prepared while you wait, so you can start your treatment as soon as possible. If you’re unsure where to go, our reception staff will be happy to direct you.

Prescription collection point

You can also collect hospital outpatient prescribed medication outside of working hours using our 24-hour prescription collection point, located outside Royal Bolton Hospital.

This safe, secure and fast way of collecting medication does not replace the pharmacy service within the hospital, but provides an additional outlet to access medication without entering the hospital, when its most convenient.

A parking bay has been placed next to the collection point, which is free for up to 15 minutes.

The unit is safe and secure, and based in a well-lit and accessible part of the hospital site, next to ED on the grassed area in front of our Eye Unit (marked ‘H’ on the map of our site).

Medicine while you’re in hospital

When you’re coming into hospital for a procedure and will be staying overnight, please bring your own medicines so we can continue your treatment safely. This includes any tablets, creams, liquids, eye drops, inhalers, sprays, insulin, patches and any medicines you have bought including herbal or homeopathic remedies.

Please bring medicines in their original packs if possible, with the community pharmacy’s label on them. If you use a tablet organiser/box or a reminder chart please bring that in with you. This helps our staff to confirm the dose you take.

Please tell us if you have concerns about medicines made with animal products, we’ll discuss alternatives where possible.

Whilst you are in hospital, if you have any questions about your medicines, then please ask one of the ward staff or one of the pharmacy team. Pharmacy staff are available routinely on most wards or can be asked to come and talk to you if you have any medicines related problems or questions.

Medicines helpline

If you have any questions about the medicines that you have received from the hospital, you can contact the Medicines Helpline.

We can answer questions about the medicines given to you from hospital such as:

  • How and when should I take them?
  • Will I experience any side effects?
  • Can other medicines be taken at the same time?
  • Can I drink alcohol?

We cannot answer questions about your illness in general, other people’s medicines, or medicines from your own GP.

Please have your medicines to hand when you call.

Key contact numbers

  • Dispensary 01204 390559
  • Medicines Information 01204 390478
  • Medicines Helpline 01204 390927
  • Community Pharmacy Hub 01204 337693

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