The main outcome aim for sending digital letters and text reminders is to modernise the way we communicate to patients as well as to meet the demands and preferences of patients.
Digital letters can be :-
It’s secure and simple.
Make sure our team has your current mobile to receive your digital letter.
You digital letter will arrive on a SMS with the name NHS Bolton which indicates this is not a scam, however the 7 day reminder for your outpatient appointment will arrive as a number and this is +44 7786 209 254.
Only designated members of staff have the authority to remove the security in order to book your appointment and they would then send your appointment out manually, you would not receive this digitally.
When you receive your link to your digital letter, log into the portal you will be given an option to choose which size font you
would like your letter shown in. This will then automatically default for any further digital correspondence.
When you receive your link to your digital letter, log into the portal you will be given an option to choose which language you
would like to read your correspondence in, you can choose from over 100. This will then automatically default for any further digital correspondence.
If there is no mobile number stored on our patient system for you then a paper copy will be send out in the post to your home address. If you have a home number stored then you are still able to receive text reminders.
A letter can be printed out manually with the font size made larger if you have alerted the booking team this is your