Patient and Bereavement Service

Patient and Bereavement Service

The role of Patient and Bereavement Services is to ensure that staff, patients and their friends and families receive a high standard of care and support prior to and following the death of a loved one.

Bereavement can be an extremely emotional time in a person’s life. By providing support and clear information to those who want it, we hope to reduce some of the fears and anxieties faced at this time.

The Patient and Bereavement Team is available to offer advice and support to help you cope and understand your reactions in the first days following the loss of your loved one.

Patient and Bereavement services are located on the ground floor of Trust Headquarters. The department is open from 8am – 4pm Monday to Friday and is reachable out of hours, if required.

Within the department, our Bereavement Nurse is available to support patients and bereaved families in their last days of life, whether expected or unexpected.

Bereavement officers are also on hand to assist relatives with the processes following the loss of a loved one, including preparing and issuing death certificates and dealing with patient property and valuables.

They also complete forms and documentation following a patient’s admission and discharge from the hospital.

Telephone Number: 01204 390807

Medical Examiner and Medical Examiner Officers

Medical Examiners provide independent scrutiny, expert advice and ensure the accuracy of the cause of death following a bereavement. They also support better safeguards for the public, patient safety monitoring and improvement, and inform the wider learning around death and bereavement.

We also have a team of Medical Examiner Officers who support the Medical Examiner and who are available to provide information, explain causes of death, answer questions and address any concerns relating to cause of death raised by the patient’s family or next of kin.

Telephone Number: 01204 487533

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