Privacy policy

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Privacy policy

We are totally committed to protecting personal information and will look after the information you entrust to us and keep it safely and securely. This policy explains:

  • what information we may collect about you
  • how that information will be used
  • your options about the information you provide
  • when we may use your details to contact you
  • when your details may be disclosed to anyone else

Some pages within our website contain hyperlinks to other websites owned by third parties. You should read their privacy policies to find out how they collect and use personal information. Bolton NHS Foundation Trust cannot take responsibility and will not accept any liability for the practices of any third parties.

Personal Information

We collect information from you directly and indirectly in a number of ways. One way in which we collect information is by using cookies. This allows us to analyse how people are using our website and identify ways to develop it and make it more effective. For more information on our use of cookies please see our Cookie Policy.

You may be asked for personal information if you want to take advantage of specific services we offer such as online forms. In these instances we will outline why we need the requested information and how it will be used. If you would prefer not to provide information then please be aware that this may affect our ability to provide services to you.

Any personal information you provide to us will only be retained for as long as necessary to fulfil the purposes for which the information was collected by law. Bolton NHS Foundation Trust has both technological and operational security policies in place to protect information from loss, misuse, alteration or unintentional destruction. All Trust staff who have access to the data are bound by strict codes of confidentiality. Bolton NHS Foundation Trust may use your personal information to contact you regarding:

  • any service you have signed up for
  • any enquiries you have made
  • any comments or complaints you have made

If you post or send inappropriate content on our website then your information may be used to prevent your ability to do this in the future.

Disclosing Information

The Trust will never pass on any of your personal information to a third party without your express permission, unless there is an exceptional statutory obligation.

General Data Protection Regulation and the Data Protection Act 2018

The Trust ensures that the current Data Protection Legislation is complied with at all times. If you want to find out more about your legal rights and Data Protection, please contact the Trust’s Data Protection Officer on Information.Governance@boltonft.nhs.uk or 01204 487555.

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