Learning from loved ones

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Learning from loved ones

Following the pandemic, we did a review to understand what can be learned to improve care for the future.

Bolton was one of the hardest hit areas across the whole country with consistently high infection rates.

We know that sadly some patients caught COVID-19 when they were in our care. We got in touch with everyone to make sure that anyone who wanted to, had the opportunity to understand how this happened, and ask us any questions they had.

During our conversations and meetings with families, four key themes emerged that gave us a really clear indication of the things we needed to do to make things better for future patients and their relatives.

You can read more about our findings and what we’re doing to tackle them in our Covid-19 report.

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