• NHS Staff Survey results for 2024 published for Bolton NHS Foundation Trust
• Thousands of staff shared their experiences of what is working well and what can improve
• Results will guide what action is taken next to make Bolton a great place to work for everyone

The NHS Staff Survey results for 2024 have been published for Bolton NHS Foundation Trust after thousands of staff shared their experiences.

The annual survey is one of the largest workforce surveys in the world and is carried out every year to improve staff experiences across the NHS.

In 2024, almost half of all staff at Bolton took the time to have their say about experiences at work, with results showing what is working well:

• 72% feel enthusiastic about their job
• 75% say their immediate manager values their work

The results have also helped to highlight some areas of improvement:

• 59% would be happy with the standard of care provided by this organisation for a friend or relative.
• 52% have adequate materials, supplies and equipment.

Dr Niruban Ratnarajah, Chair at Bolton NHS Foundation Trust, said:

We are extremely grateful to everyone who took the time out of their busy work days to tell us what it’s like to work for Bolton and we will be using these results to guide what action we take next.

“The improvements made in the past twelve months hasn’t happened by accident and is a reflection of the work taking place right in teams all across the organisation.

“It’s no surprise that the sense of teamwork we see and feel in Bolton everyday has been reflected in some of the feedback, which is really helpful to understand what’s making a difference.

“Our results confirm to us that we still have more to do to make sure we’re the best we can possibly be and we’ll be doing further work to understand what steps we can take in the coming weeks and months.

Bolton NHS Foundation Trust’s ambition is to become an organisation where every single person has a good experience, and the results show improvements have been made in all of the NHS People Promise areas:

• We are compassionate and inclusive
• We are recognised and rewarded
• We each have a voice that counts
• We are safe and healthy
• We are always learning
• We work flexibly
• We are a team

In October 2023, the Trust launched the Our Voice Change Programme, designed to make sure the organisation is making the changes that matter the most to staff, from working environments to digital systems and equipment.

Our Voice Change teams made up of staff across the organisation have been meeting regularly for more than a year to help drive improvements, which include:

• Improving digital education through ‘Digital TipTok’ user guide videos.
• Launching ‘Our Leaders’, a leadership programme for managers and aspiring managers.
• Increasing staff recognition through internal award schemes.

The Trust’s full results can be found on the NHS Staff Survey website.