What is Electronic Staff Record (ESR)?

ESR holds all personal and assignment information for each Trust employee. Employee Self-Service allows all employee’s to view and amend certain aspects of their personal and employment information. Information on Employee Self-Service feeds from the Electronic Staff Records system (ESR), any amendments via Employee Self-Service will update ESR directly. Employee Self-Service can be accessed 24 hours a day. You can access this via your smartcard or Username & Password. You must access ESR through Internet Explorer, ESR is not compatible with Google Chrome. From 1 September 2020 substantive staff will only be able to access payslips online via ESR. This does not apply to iFM staff or bank assignments. For help logging on ESR please see the user guides or watch the video below to see how ESR can be used. ESR Username and Password This is different from your computer log on. If you are accessing via a work computer or DUO you will need to log on to ESR with your smartcard to find out your username and set up a password. The video demonstrates how this can be done. To log on to ESR outside the Trust network e.g. on a mobile device you must first log in with your smartcard at work and request internet access. If this is not possible please contact the team for advice. Downloading the My ESR app

  1. Open the app store of your mobile device
  2. Search for MYESR
  3. Install the app on your device
  4. Open the app
  5. Click the ‘My ESR’ icon (top left of the screen)
  6. A page like the below will appear
  7. Type in your username and password (this is what you created earlier)
  8. Click ‘Login’
  9. You will then be taken to your ESR home page
  10. Use the menu button for further options

  If you have difficulty accessing ESR after following the guidance please contact Workforce Information, please include a detailed description of any error messages, preferably with a screenshot, in your email. If you are a lead employer doctor you will need to contact for ESR access. Contact the team Email:

Location: Bolton NHS Foundation Trust | Workforce Directorate| N Block | Ground Floor Office Hours: Monday – Friday 9am – 5pm Attachments and Links



Migration of eLearning from Moodle to ESR 

Please find below guides to help you log in to ESR to access your mandatory training and how to manage emails that the ESR system will send you.

ESR username and passwords (bank only) [2mb] PDF

Accessing learning via ESR [4mb] PDF


ESR statutory and mandatory training FAQs [938kb] PDF

Egress – encrypted emails guidance [1mb] PDF

How to opt out of Notification Emails [498kb] PDF